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 Frequently Asked Questions

Why are your prices so much lower than other web development companies?

I simply have less cost than my competitors and can afford to offer lower rates.
Many development companies are forced to charge around $55 - $90 per hour for their services because they have significant overheads. By doing the bulk of my website programming at home, and therefore not having to pay each week for an office, reduces the cost for my clients.

Our goal is to make customer happy by cost and quality. Cost is one of the major factor for any small business companies so as the large companies. We want to make sure we are giving you a best rate that gives you 99.9% guarantee.


Can I try your services to make sure you are as good as you say?

No problem. Many clients choose mirlabs.com to do an update on their existing site, or create a basic new site, at first. After you see the quality and timeliness of the work, you won't need more convincing.

mirlabs.com extremely proud to say that we have never lost a client that we have worked with. It soon becomes very obvious to mirlabs.com new clients that I can be of great benefit to them. It makes no difference if they require an update every week, or need a little help once a year. It’s always a phone call or email away.


I need a website by a certain date. Can you deliver quickly?

All of mirlabs.com sites are delivered very quickly. If you can provide all of the text and images (or photos to scan) in most cases it takes less than a week for mirlabs.com to come back an show you the first preview of the site. If there is any minor detail about your site that needs changing, it is usually done the next day.

Your site is then placed online around six to eight days after you provide us with the content.

If you need a job done in an even shorter time period mirlabs.com can arrange that too. mirlabs.com have worked up to sixteen hour days for several weeks to get both sites and computer projects to clients when they need them.


What forms of payment do you accept? Do you offer installment plans?

Most clients prefer the security of paying via cheque, but mirlabs.com is not worried which method you choose. Money orders, EFT transfers, and cash (you will still receipt and invoice), are all fine.

Installment payments are fine. ‘mirlabs.com happy to accept regular payments for the sites over the course of a month or two. Again send out an email to discuss your specific requirements.


How do I promote my website?

Promoting your website is considerably easier than promoting your business. The most successful method for website promotion is a strong emphasis on the site in your advertising. Anywhere your business is advertised it is essential that you offer clients the choice of having a look at your site for more information rather than coming into your store or phoning you.

Place your website address in the following places and using the following techniques make your site very popular fast:

Your business card. To get your card originally most clients will have had some face-to-face contact with you or your staff, back up your staff's promotion with further information and branding.

Your storefront. Most businesses are located in busy commercial areas that get literally thousands (tens of thousands?) of cars come past their storefront every day. Why force the potential clients to decide instantly that want your products, find a park, and then come in? Let people see your website to find more information and they can come back at a convenient time for them.

Mention it on the phone for both new and existing customers when they enquire, order, or book your products and services.

Your media advertising. Compare the amount of information that you can pitch to clients in a 30 second radio ad, or a 15cm x 15cm newspaper or magazine ad, with the pages of information on your site. A simple website address can increase all of your advertising space, and me more informative and interactive with your clients.

Offer incentives to clients that visit or mention your website. These are your true buyers, they want more information. A simple extra service or 5% discount on your regular price can give you a client for life if done well.

Get your site listed and doing well on search engines. During the development of your site I optimise your site to do well with the Google, Yahoo, and AOL search engines. This is the extra quality of your sites that you do not get elsewhere. By building the site using a proven technique and style, search engines will consider your site more relevant for their searchers. The search words we target often get listed in the top 10 results or even number one depending on the industry. These clients are 100% new to your business and would not have found you without your website.


Are there any on-going costs associated with having a website?

The only costs you have in maintaining your website is renewing your domain name hosting. Clients are not required to commit to site updates with me, nor do their sites necessarily need it.

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